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10 November, 2022

Jumia Food Delivery App Business and Revenue Model

Discover how Jumia operates and generates revenue. A detailed guide for startups in the e-commerce industry.

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written by

Viral Kacha – CEO & Sales Head

Jumia Food Delivery App

The idea of delivering hot and cooked meals isn’t a new phenomenon. The food delivery sector in Africa has witnessed dramatic growth; the boost has been exponential since the COVID-19 lockdown. To satisfy the growing demand for meal delivery, we have seen major players in the food delivery industry.

These include Jumia Food, Bolt, Food, Globo, UberEats, etc. In this article, we’re going to describe everything about Jumia Food, it’s business & revenue model. It also helps you have deep insight into why you must invest in the Jumia Food clone and how it allows you to meet the growing demand of customers in Africa and other cities where you want to operate. But before that, let’s explore what Jumia is, its success story, and more.

What is Jumia?

A Pan-African technology company, Jumia is built around logistics service, payment service, and marketplace. The company enables the delivery of packages via local partners’ networks; however, the payment services facilitate successful online transactions within Jumia’s ecosystem.

The company has also expanded to online African food delivery with the aim of making a profit. It has partnered with approximately 110,000 active sellers and is a direct competitor to Konga in Nigeria.

History and Success Story of Jumia Food Delivery App

Ex-McKinsey consultants Sacha Poignonnec and Jeremy Hodara founded Jumia along with Raphael Kofi Afaedor and Tunde Kehinde in 2012. It was initially launched in Nigeria and later expanded to Morocco, Egypt, South Africa, Ivory Coast, and Kenya.

The company launched its office in Tanzania, Tunisia, Cameroon, Uganda, Algeria, and Ghana in 2014. By 2018, the company offered food delivery and other services in more than 14 African countries.

The company launched Jumia Food and Jumia Travel in 2013. Later, Jumia Deal and Jumia One were launched in 2015 and 2017, respectively. In the same year, the company launched JumiaPay. In 2019, Jumia Food was suspended by the company, making it the 3rd county as part of continuous monitoring of the operating costs and business environment in the market where it operates.

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Jumia Food is a popular prepared food and grocery delivery app that is providing its service in key African markets. The number of Jumia monthly active users in key African markets is expected to increase between 2017 and 2021 across Android and iOS devices. The company saw dramatic growth in 2021 in Nigeria; the number is expected to reach around 650 thousand active users in this country in 2021.

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Image: (Source)

Jumia experienced a shift in shopping habits in 2020 across the African markets as more people preferred to shop for food and grocery online. Shopping for essentials like groceries, food, and more saw the company’s total sales value grow by 13%.

Jumia ranked seventh among the top ten influential brands in Egypt in 2020. In 2021, the company launched its technology center in Egypt to offer its services to the African and Egyptian markets at large.

Jumia Business Model: How Does the Food Delivery App Work?

Jumia Africa-focused food delivery app has announced its financial results during the first quarter of 2021. Jumia’s losses are dropping with service growth in different cities. Jumia generated around 33 million in revenue in Q1 2021.

Jumia operates on the same business model as other delivery platforms do; however, it slightly tweaked its business model to focus on its third-party marketplace, where it contains a commission on items listed and sold on its platform.

Tweaks in Jumia’s business model and its pricing model have led to a drop in the cost of moving goods globally. Jumia Food has successfully satisfied the growing requirements of customers in 30 African cities. The company has partnered with 4,000 restaurants and offers different service types, including international fast food and local cuisine from popular brands like Pizza Hut, KFC, McDonald’s, etc.

Jumia Food is a convenient food delivery site that connects customers with nearby restaurants in Nigeria. The food is delivered to customers at their doorsteps whenever they want. Users need to download the Jumia Food delivery app on their smartphone. The restaurant or other delivery partner will be notified about the order; they will prepare it and hand it over to the customers’ doorstep. The food is delivered at the office via the Jumia food delivery system.

Looking at the growing meal and grocery delivery demand in Africa and other countries, many entrepreneurs are choosing to develop an online food ordering app like Jumia. You can also try your hands in the same segment with a ready-to-use Jumia Food clone built to satisfy all your food and grocery delivery demand efficiently. The easy-to-use app consists of all the essential features required to automate and operate a successful business.

How Does Jumia Food Work?

Jumia Food follows a simple workflow as other food ordering apps flow. You can check our UberEast clone script solution to know how other food and grocery delivery apps work and follow the same flow while creating a Jumia Food clone for your business.

The app makes it easier for customers to order food and grocery at their convenience. Check the step-by-step process to know how an app similar to Jumia makes everything easier for restaurants and customers.

The app makes it easier for customers to order food and grocery at their convenience. Check the step-by-step process to know how an app similar to Jumia makes everything easier for restaurants and customers.

  • Customers can check the menu after downloading the app or visiting the site;
  • The restaurant or stores that customers choose to order their needed thing will be notified about their order;
  • Restaurants or stores prepare the order and hand it over to delivery providers;
  • The delivery provider delivers the order to the customer’s place;
  • Customers make payments and share their experiences as reviews.

Jumia Food ensures to provide as early delivery as possible if they don’t face any hurdles in between. The company follows an amazing approach to meet the growing demand of the customers in the country; you can also consider it for your business. Operation business becomes easier when you build a Jumia Food clone; the feature-rich app helps you have complete control over every business activity.

Jumia Food Revenue Model: How Does Jumia Food Make Money?

Jumia generated around 234 million in revenue in 2015; the company became the continent’s first unicorn, valued at 1 billion. In 2018, Jumia and Telcoin partnered to improve their payment service capabilities throughout their operation areas. The company also partnered with Carrefour to sell products in Africa.

On the New York Stock Exchange in Aprile 2019, Jumia went public and raised $196 million in net proceeds. The share price, offered at $14.50, rose 200% in just three trading sessions. The company’s revenue reached around $47.6 million in the first quarter of 2022; the overall revenue is 44% up on a year-over-year basis. Jumia follows an effective revenue model for all its services, including for its platform Jumia Food.

Jumia Food’s revenue model is simple, helping the company to make great revenue. Want to know how the food delivery app makes money? Explore different ways right here:

Delivery Charges

The company charges very few delivery charges. The delivery charges mostly depend on the distance that needs to travel between the restaurant and the customers’ doorstep. The estimated time and delivery charges will be displayed to the customers before they order and confirm the order.

Commissions

Jumia Food charges sellers a commission on the sale that is made on the platform. The commission mainly depends on the product category. The platform charges around 12% commission from the food partners.

Advertising Revenue

Jumia successfully generates advertising revenue from businesses that want to promote their products and services on the platform. Advertising revenue makes up a percentage of Jumia Food’s total revenue.

Subscription Revenue

Jumia Food also offers a subscription service that provides users exclusive deals, free shipping, and other advantages. Subscribers have to pay annual fees depending on the plan they choose.

Jumia Food is able to make money by charging sellers a commission on sales, generating advertising revenue from businesses, and collecting subscription fees from Jumia Prime subscribers.

The food delivery app has grown and has become popular among Americans and other people as well. If you want to get similar popularity, investing in the Jumia Food clone is a smart choice, helping you to generate greater revenue in a short time.

Why Develop a Jumia Food Clone?

The African food service market is expected to have a 7% of CAGR growth between 2022 and 2027. Comparable sales in South Africa have grown by .4%, benefiting from positive comparable sales and strong average growth primarily on dinner daypart. Food ordering and delivery companies’ marketing approach and promotional investments, along with delivery business growth, have positively impacted comparable sales during 2020.

With rising disposable income, dining, and eating-out trends, the market is estimated to experience growth over time. Looking at the growing demand of the market and customers to enjoy hot and ready-to-eat meals, it’s profitable to invest in Jumia Food Clone. It provides you with many perks like:

  • Enables you to list multiple things on the menu;
  • Boost business reach;
  • Collect more orders and satisfy the needs of more customers;
  • Provide a convenient way to make payments.

Investing in the delivery anything app can provide you with lots of benefits like automating business operations, managing everything from a single app, and more. So why lose various opportunities in today’s growing market? Get in touch with us to know the cost of the Jumia Food clone development, features, and more right away.

Frequently Ask Questions

Jumia Food is an online food delivery service that allows users to order meals from a variety of local restaurants and have them delivered to their doorsteps. It operates in several African countries and provides an easy-to-use platform for customers to browse menus, place orders, and track deliveries in real-time.

Jumia Food works by partnering with restaurants and food vendors to offer their menu items on the Jumia Food platform. Customers can access the platform through the Jumia Food app or website, browse local restaurant options, place orders, and select their preferred payment methods. After an order is placed, Jumia Food’s delivery network ensures the food is delivered quickly and efficiently to the customer.

Some of the key features of Jumia Food include:
  • Restaurant Selection: Jumia Food offers a wide variety of local and international restaurants, allowing users to choose from different cuisines.
  • Real-Time Tracking: Customers can track their orders in real-time, from preparation to delivery.
  • Multiple Payment Methods: Jumia Food supports various payment options, including cash on delivery, credit/debit cards, and mobile money.
  • Promotions and Discounts: Jumia Food often offers special deals, promotions, and discounts to encourage repeat orders.
  • User Reviews and Ratings: Customers can leave reviews and ratings for restaurants, helping others make informed choices.
  • Scheduled Orders: Users can schedule their orders in advance, making it convenient for future meals.

Jumia Food makes money through multiple revenue streams:
  • Delivery Fees: Jumia Food charges customers a delivery fee for the service, depending on the distance and order size.
  • Restaurant Commissions: Jumia Food charges restaurants a commission for each order placed through its platform. This is typically a percentage of the order value.
  • Advertising: Restaurants can pay to have their listings featured or promoted on the platform, generating additional revenue for Jumia Food.
  • Service Fees: Some services, like expedited delivery or premium offerings, may come with extra service charges.
  • Partnerships: Jumia Food may earn revenue through partnerships with other businesses, such as beverage companies or food brands, that advertise or collaborate with the platform.

Jumia Food targets a wide range of consumers, including:
  • Busy Professionals: Those who prefer the convenience of having meals delivered directly to their homes or offices.
  • Students: Young adults who seek affordable and quick meal delivery options for their busy schedules.
  • Families: Families looking for convenient meal options, especially for special occasions or regular meals.
  • Food Enthusiasts: People interested in trying a wide variety of cuisines without the hassle of cooking or dining out.
  • Tech-Savvy Users: Customers who prefer using apps and online platforms for their day-to-day needs, including food delivery.

Jumia Food differentiates itself by focusing primarily on the African market, offering tailored services to meet local needs. The platform:
  • Local Presence: Jumia Food partners with local and international restaurants, making it a go-to food delivery service for African consumers.
  • Affordable Options: The app often features local eateries offering affordable meal options, making it accessible for a wide customer base.
  • Integrated with Jumia Marketplace: As part of the Jumia e-commerce ecosystem, Jumia Food benefits from cross-promotions and easy integration with Jumia’s other services.

Some of the key benefits of using Jumia Food include:
  • Convenience: Order food from a wide selection of local and international restaurants without leaving your home or office.
  • Quick Delivery: Jumia Food offers fast delivery times, ensuring customers receive their orders promptly.
  • Diverse Menu Options: Jumia Food provides a wide range of cuisines, catering to different tastes and preferences.
  • Multiple Payment Options: The platform supports several payment methods, offering flexibility to users.
  • Customer Support: Jumia Food provides responsive customer service to handle any issues or concerns during the order process.
  • Special Offers: Jumia Food regularly offers discounts, promotions, and deals to enhance the customer experience.

Jumia Food operates a marketplace business model where it connects restaurants and consumers through its online platform. The business earns revenue by charging:
  • Commissions: Restaurants pay Jumia Food a commission for every order placed via the platform.
  • Delivery Fees: Jumia Food charges customers a fee for delivery, which varies based on location.
  • Advertising: Restaurants can pay for premium listings or advertisements to boost their visibility on the platform. This model benefits all stakeholders: customers get a convenient way to order food, restaurants get access to a larger customer base, and Jumia Food generates revenue through commissions and service fees.

Jumia Food faces several challenges, including:
  • Logistics and Delivery: Managing an efficient and timely delivery system, especially in areas with poor infrastructure or high traffic.
  • Competition: Jumia Food competes with other food delivery services, such as Uber Eats and local players, which can make market share hard to maintain.
  • Consumer Trust: Building and maintaining customer trust is essential for any food delivery service, especially in a market with a growing number of options.
  • Operational Costs: High operational costs, including delivery infrastructure and restaurant commissions, can impact profitability.

To start a food delivery business like Jumia Food, follow these steps:
  • Conduct Market Research: Study local demand, consumer preferences, and competitors in your target market.
  • Build the Platform: Develop a user-friendly mobile app and website that allows customers to easily browse menus, place orders, and track deliveries.
  • Partner with Restaurants: Build relationships with local restaurants and food vendors to offer a variety of menu options.
  • Establish Delivery Logistics: Set up an efficient delivery network, ensuring timely and accurate delivery of food.
  • Revenue Model: Determine your pricing strategy, including delivery fees, commissions from restaurants, and any additional charges for premium services.
  • Marketing and Customer Acquisition: Promote your platform through digital marketing, partnerships, and special promotions to attract users.
author

Viral Kacha – CEO & Sales Head
Author

With years of expertise in the on-demand app industry, Viral Kacha leads White Label Fox with a vision to empower startups and enterprises with top-tier, ready-made app solutions. His strategic approach, strong leadership, and deep market understanding drive business growth, innovation, and client success. He is dedicated to helping businesses scale efficiently with cutting-edge technology.

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